Privacy Policy

Our Privacy Policy outlines how Goodwill Smartlink Pvt Ltd and Sangita collect, use, and disclose personal information in connection with the provision of internet services. Personal information may be collected from users to provide and improve internet services. This information may include but is not limited to name, contact information, and billing details. Shravi and Sangita take reasonable measures to protect the security of user data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Personal information may be disclosed to third-party service providers who assist in the provision of internet services or in response to legal requests or as required by law. By using Shravi and Sangita's internet services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Goodwill Smartlink Pvt Ltd and Sangita reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes to the Privacy Policy will be effective upon posting to the respective company's website..

Cancellation Policy

All sales of Recharge / subscription/ Installation charges all are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the subscription you purchase recharge for and all charges that result from those purchases. Goodwill Smartlink Pvt Ltd is not responsible for any purchase or Recharge for an incorrect account.

Refund Policy

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on support@goodwillnet.in. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or User name, Recharge value, Transaction date and Order Number. Goodwill Smartlink Pvt Ltd shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.

Return Policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at support@goodwillnet.in with details of the product and the defect. You can also direct contact of product company authorized service center with Warranty bills.

Shipping Policy

We normally delivery all our order and services within 24 hours of receiving the order. We deliver the products and service throughout the our technician and service engineer within the given timeline.